Before you give us your consent on the processing of your personal data or provide us with your personal data within any form on our website, we kindly ask you to read this Privacy Policy carefully. This Privacy Policy applies to your use of the Class Proctor Services, as defined in our Terms and Conditions.

Interpretation of the Terms

Personal data: Any information relating to you that allows a person to identify you as an individual.

Processing of personal data: Any operation with your personal data, whether automated or not, such as collection, recording, organization, storage, adaptation, retrieval, use, disclosure, restriction, erasure, or destruction.

Data subject: You, as a Customer of Class Proctor.

Consent: Freely given, specific, informed, and unambiguous indication of the data subject's wishes to process personal data.

Website: Refers to the online platform owned and operated by Class Proctor.

General

Whenever you access the Class Proctor website, we collect log information and use cookies on your device to track your activity. You can opt-out of cookies except those necessary for the website to function.

If you are a registered Customer, we collect and process personal data, including but not limited to, first name, last name, email, phone number, social network ID, time zone, IP address, and device type.

Data We Collect: Scope

We collect the following information for the stated purposes:

Account for Customer: Personal data submitted during registration and account settings editing.

Order Details: Information provided when filling out the order form, including instructions for the assignment.

Posting of Information: Personal data freely submitted on the website, surveys, feedback, and customer support interactions

Service Use, Cookies, and Other Technologies: Monitoring and analyzing web traffic, cookies, and device information for service improvement.

Billing Information: Payment and billing information necessary for processing transactions.

Sensitive Data: We do not process sensitive data without explicit consent.

Pages on Social Networks: Analysis of interactions on official social network pages for marketing purposes.

Tax Documentation: Processing personal data for tax and financial reporting compliance.

Data We Collect: Purposes

We process personal data for the following purposes:

Provision of Services: Authorizing access to services and fulfilling obligations under Terms and Conditions.

Payment Services: Processing payment information through third-party providers.

Communications: Contacting you for services-related purposes and enabling communication with Experts.

Marketing and Promotion: Analyzing and improving marketing practices and sending direct marketing emails.

Analytics and Development: Monitoring and analyzing data for service improvement and feature development.

Support: Using data to resolve disputes, supervise behavior, and respond to complaints.

Compliance with Legal Requirements: Processing payment information to comply with financial and accounting legislation.

Fraud Prevention: Supervising information to prevent fraudulent activities.

Changes: Notifying users of changes in data processing purposes and obtaining consent if needed.

Archival Purposes: Archiving information for legal requirements.

Responding to Contact Initiated by You: Using contact info for responding to inquiries.

Combating Inappropriate Behavior and Promoting Safety: Examining information to enhance security and prevent inappropriate behavior.

Aggregate/De-Identify/Anonymize Data: Aggregating and anonymize data for research and marketing purposes.

Legal Bases for Data Processing

We process personal data based on consent, necessity for services provision, legitimate interests, compliance with legal requirements, protection of vital interests, and public interest.

Sharing of Personal Data

We do not share, sell, or transfer personal information to outside parties except for necessary collaborations with subcontractors and third-party service providers.

Data Storage Duration

We retain personal data for different periods depending on the purpose and legal requirements

Data Subject Rights

As a data subject, you have various rights, including the right to access, rectify, erase, restrict processing, data portability, object to processing, and withdraw consent.

Additional Information for California Residents

California residents have additional rights under the California Consumer Protection Act (CCPA), including the right to request information about the categories of personal information collected and the right to delete personal information.

Other Privacy Commitments

Cross-Border Transfers: Personal data may be processed both within and outside the United States with measures to ensure privacy compliance.

Time for Reply and Reaction:The company responds to requests related to data subject rights within specified timeframes.

Security:Technical and organizational measures are implemented for the security of information.

Accessing Account to Provide Support:Support specialists may access accounts with user permission for customer support.

Children’s Privacy:The services are not intended for children under the age of 16 without parental consent.

Updating This Policy

This Privacy Policy may be updated, and changes will be posted on the website. Users will be notified of major modifications by email or through the website. By continuing to use the website, users confirm understanding of the latest version of the Privacy Policy.

This Privacy Policy was last updated January 29, 2024.